SAP WalkMe: Achieving Rapid Platform Adoption and ROI

The Problem: The Digital Adoption Gap

Companies invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. Yet, complication, ongoing changes, and no clear support often result in a "user adoption challenge":

• Staff Uncertainty: Employees have trouble to use new SAP interfaces or complete advanced transactions, leading to confusion and increased reliance on technical support.

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• Workarounds: Users bypass standard SAP processes, which results in data inconsistency, compliance risks, and productivity loss.


• Training Attrition: Traditional training is ineffective over time, leaving staff unsupported when they face real-time tasks.


• Low ROI: The entire capability of the SAP system is not realised, as most users access only a limited portion of its features.

The Solution: Contextual Support with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, addresses the Digital Adoption Gap. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of experience level, can work confidently from the outset.